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Inquiries regarding: subscription, order, billing & account status.
| E-mail |
Account Service Request Form
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Clinical Evidence Solutions (formerly Micromedex)
Support Hours: Monday through Thursday: 7:00am - 5:00pm MST, Friday: 7:00am - 2:30pm MST |
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United States and Canada |
Phone: +1(800) 525-9083, option 4
Fax: +1(800) 635-6339
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| International |
Phone: +1(651) 244-4000
Fax: +1(303) 486-6460
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| United Kingdom |
Phone: +44 (0) 207 433-4476
Fax: +44 (0) 1628 - 640694
E-mail UK Support |
Clinical Workflow Solutions (formerly MercuryMD)
Support Hours: Monday through Friday: 8:30am - 5:00pm EST |
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United States and Canada |
Phone: +1(877)917-5066
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Inquiries regarding: product installation & functionality, authentication assistance for internet products, end-user and administrative product support. 24/7 call coverage is provided via our voice mail activated pager system.
| E-mail Support |
Product Support
Request Form.
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Clinical Evidence Solutions (formerly Micromedex)
Support Hours: Monday - Thursday 7:00am - 5:00pm MST, Friday 7:00am - 2:30pm MST
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| United States and Canada |
Phone: +1(800) 525-9083, option 3
Fax: +1(303) 486-6450 |
| International |
Phone: +1(651) 244-4000
Fax: +1(303) 486-6450 |
| United Kingdom |
BT Customers Phone: 0800-89-0011
at the prompt enter: +1(800) 642-7723
C&W Customers Phone: 0500-89-0011
at the prompt
enter: +1(800) 642-7723 |
Clinical Workflow Solutions (formerly MercuryMD)
Support Hours: Monday through Friday: 8:30am - 5:00pm EST |
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United States and Canada |
Application Support: +1(877) 917-5066, ext. 4
Server/Database Support: +1(877) 917-5066, ext. 5
Submit a Ticket
Check Ticket Status
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