CONTACT US

		Customer Support

		Inquiries regarding: general product content, subscription, order, billing & account status. E-mail Customer Support Request Form  MICROMEDEX - CLINICAL EVIDENCE SOLUTIONS Support Hours: Monday through Thursday: 7:30am - 4:30pm MST, Friday: 7:30am - 2:30pm MST Click here for information on Customer Support for these products.. United States and Canada Phone: +1(877) 843-6796 speak the product name, then select the appropriate Support option Fax: +1(303) 486-6450 International Phone: +1(651) 244-4000, option 3 Fax: +1(303) 486-6450 United Kingdom Phone: +44 (0) 207 433-4476 Fax +44 (0) 1628-640694 CLINICAL XPERT - CLINICAL WORKFLOW SOLUTIONS Support Hours: Monday through Friday: 7:30am -5:00pm EST Click here for information on Customer Support for these products.. United States and Canada     Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option

		Technical Support

		Inquiries regarding: product installation & functionality, authentication assistance for internet products and administrative product support. 24/7 call coverage is provided for urgent technical requests. E-mail Support Product/ Technical Support Request Form.  MICROMEDEX - CLINICAL EVIDENCE SOLUTIONS Support Hours: Monday - Thursday 7:00am - 5:00pm MST, Friday 7:00am - 2:30pm MST United States and Canada Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option Fax: +1(303) 486-6450 International Phone: +1(651) 244-4000, option 3 Fax: +1(303) 486-6450 United Kingdom BT Customers Phone: 0800-89-0011 at the prompt enter: +1(800) 642-7723 C&W Customer Phone: 0500-89-0011 at the prompt enter: +1(800) 642-7723 Clinical Xpert - Clinical Workflow Solutions Support Hours: Monday through Friday: 7:30am - 5:00pm EST United States and Canada Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option

		Mobile Application Support

		Inquiries regarding product installation & functionality, authentication assistance for mobile product support. Support is offered through phone and email unless otherwise noted. Micromedex Application (Downloaded through iTunes® App Store) Email Support Only E-mail Micromedex Support Product/ Technical Support Request Form.  Support Hours: Monday - Thursday 7:00am - 5:00pm MST, Friday 7:00am - 2:30pm MST No after hours support Clinical Xpert Navigator (Downloaded through iTunes® App Store) Clinical Xpert Navigator for Palm, Pocket PC, Blackberry® E-mail Clinical Xpert Navigator Support Product/ Technical Support Request Form.  Support Hours: Monday - Friday 7:00am - 5:00pm EST After hours support please leave a voicemail United States and Canada Phone: +1(877) 843-6796, Speak the product name, then select the appropriate Support option Contact Apple® Support: http://www.apple.com/support/ Contact Blackberry Support: http://www.blackberry.com/support

		Sales and Product Information

		Product information and ordering. Business Hours: Monday through Thursday 7:00am - 5:00pm MST, Friday: 7:00am - 2:30pm MST E-mail Product Information Request Form Have a Salesperson Contact Me      United States and Canada Phone: +1(877) 843-6796, Speak the product name, then the Sales option International Phone: +1(651) 244-4000, option 3