Where can I find my customer number and activation code?
Your customer number and activation code can be found on your packing
slip.
Do I have to
install every volume or can I skip some of the updates?
Yes. To ensure you have the most current information available
for patient care and any improved functionality, every update should
be promptly installed upon receipt.
Can you simply
copy the new data to the server for each Healthcare Series update without
running the install?
No. You must run through the entire install process for each update.
Can selected
text be printed from the Healthcare Series Intranet application's databases?
Yes, but only with versions of the browser that support printing selected
text.
After installing
the updated version of CareNotesTM Administrative Browser for Intranet,
why do I have two icons?
Once you are familiar with the new versions (CN Admin II) you can remove
the older version (CareNotes Administrator) using the add/remove programs
in Windows.®
When does the
Healthcare Series application shut down?
To view shutdown dates of the Healthcare Series visit: http://www.micromedex.com/support/faqs/padlock.html